Frequently Asked Questions

Nappies, Pants, Swim & Wipes

What do you mean by ‘Earn in your term’?

We want all pregnant mamma’s to join PureBorn right from the very start. ‘Earn in your term’ means you can earn 200 points for every friend you refer to PureBorn. If you refer 15 friends you will receive one month free supply of nappies and if you refer 75 friends you will receive one year free supply of nappies. That’s a whole lot of Pure love!

*Each friend referred will need to make a purchase on pureborn.com for your referral points to count.

What are the Bonus Gifts?

You will receive bonus gifts (as well as your points!) when you hit 3,000 and 15,000 points.

3,000 points = 1 month free supply of nappies

15,000 points = 1 year free supply of nappies

Why should I choose PureBorn Nappies?
PureBorn Nappies are not only safe and gentle on your baby’s skin, with all the accreditations to prove it, but they are also safe for our environment. We use sustainably-sourced materials from FSC certified forests, they are vegan and cruelty free and our packaging is made from sustainably-sourced materials. If all of that isn’t enough, they are also available in super fun prints!
What are PureBorn nappies made from?

The core of our nappies are made from FSC certified organic bamboo pulpand SAP (Super Absorbent Polymer) making them super soft on your baby’s skin. The outer part of our nappies are made up of sustainably-sourced  safe adhesives, materials and inks that do not contain heavy metals or lead. Our nappies are Dermatologically Tested, Vegan and Cruelty Free.

We promise to only use safe,PURE ingredients across all of our products.

Will the PureBorn nappies help with my baby’s nappy rash?

Yes! Although nappy rash can appear anytime and is very common, we are confident our nappies won’t add to it. Firstly, we never use harsh chemicals in our products and secondly, the FSc certified organic bamboo fiber  used in the nappies core is naturally hypoallergenic, antifungal  and breathable. Bamboo wicks away moisture efficiently into the super absorbent core to ensure your baby’s nappy stays dryer for longer, reducing the risk of nappy rash. 

What are the PureBorn Pants made from?
The PureBorn Pants are made from natural, safe and responsibly sourced materials with FSc certified wood pulp core. Our pants are Dermatologically Tested, Vegan and Cruelty Free. We promise to only use safe, PURE ingredients across all of our products.
How should the Nappies be disposed of?

Our Nappies and Pants are made from majority plant based and biodegradable materials. We recommend the following best practices for disposal:

  • Place the nappies in a biodegradable nappy sack. This allows the oxygen to permeate the nappies
  • When disposing of the nappy sack, place in a non-biodegradable bin liner, ideally at the top to allow maximum exposure to oxygen.
What are the PureBorn Wipes made from?
The PureBorn Wipes are made up of 98.8% purified water, organic cotton and extracts of either organic Chamomile or Grapefruit designed to balance skin’s natural pH levels.
Are the PureBorn Wipes safe for sensitive skin?

Yes! Our Wipes are made from natural ingredients designed for everyday use on even the most sensitive skin. Our Wipes do not include any harmful ingredients or chemicals, they are Dermatologically Tested, Vegan and Cruelty Free.

We promise to only use safe, PURE ingredients across all of our products.

How do I choose the correct size?

Check out our nappy and pants size guide here

What accreditations do the PureBorn nappies have?

Discover all of our accreditations here.

What are the PureBorn Swim Pants made from?

The PureBorn Swim Pants are made from natural, safe and responsibly sourced materials with FSc certified wood pulp core. Our pants are Dermatologically Tested, Vegan and Cruelty Free. We promise to only use safe, PURE ingredients across all of our products.

Monthly Subscription

How to dispose of PureBorn Wipes?
We recommend disposing PureBorn wipes in a bin with other household waste. Our wipes are not flushable.
Can I cancel my subscription early?
Yes, you can. All we ask is that you let us know 2 working days prior to your next renewal date.
How do your subscriptions work?
Choose to receive monthly deliveries of Nappies or Nappies & Wipes bundle over a 3, 6 or 12 month period. The money will be deducted from your account on the day you place your first order, and the same day every month for the subscription period. You will have the option to change the size of nappies throughout your subscription by logging into your account on our website. We only ask that you do this 2 working days prior to your next renewal date. Subscribe today.
How much do your subscriptions cost?
The cost of our subscriptions depend on whether you sign up for 3, 6 or 12 months and if you choose our Nappies or Nappies & Wipes subscription. For all pricing information, click here.
Is it free to sign up?
Yes, absolutely free of charge! There are no scary contracts or sign up fees, you just need to register here and every time you shop, sign up to our monthly subscription or refer friends you will receive points to spend on our website
Why should I subscribe?
t PureBorn we understand the importance of convenience for busy parents. That’s why our monthly subscription service delivers baby essentials direct to your door, every single month. Select either a 3, 6 or 12 month subscription plan and never worry about running out of baby essentials again.
Can I change the size of nappies during the subscription?
Yes, of course. Change the size of nappies you receive monthly in just a few clicks. Log into your account and head to ‘My Subscriptions’ and change the size of nappies as your little one grows. We only ask that you do this 2 working days before your next renewal date.
Can I select what print I receive in my subscription?
At the moment, the prints are chosen at random for all monthly subscriptions.